We’ll take care of the rest!
Damage during transport, warranty claims, replacement of wear parts, faults arising from long-term use or damage caused by incorrect installation – at SPECK, too, there are reasons why a pump, a system or a piece of equipment may need to be sent to the repair workshop.
Even if the reason for the service request is simply described as ‘broken’ or ‘faulty’, our colleagues will find the problem. No question about it. However, troubleshooting can sometimes take time – and this is something customers usually don’t have to spare. The repaired pump, system or unit should be returned to its place of use as quickly as possible. A few simple details about the pump, system or device requiring repair will help us and reduce your waiting time to a minimum!
We therefore ask you to focus on the essentials when reporting your service request and to describe the fault or defect in as much detail as possible. We will respond to your enquiry as quickly as possible and get back to you.